Find out more about TraceMyTrack by reading our carefully selected FAQ. Still need answers? Contact us, we are happy to offer you support.
FAQ
General Questions
Can I use the app without internet connection?

TraceMyTrack can be used without internet connection. You will only be able to have access to the Help section when you are connected to a WiFi or to your Mobile Data.

What is the difference between the LITE and the PRO version?

With the LITE version, you have limited access to some TraceMyTrack features. For example, you can only record 5 tracks and only within 1250 available track points. With the PRO version, you can record as many tracks as you like and there is no limit to the number of points. Only by upgrading to PRO, you can export your track as CSV, GPX, KML (with or without images). Also, with the Lite version, you will only have access to battery profile 3, whereas with the Pro version, you can access all 5 available battery profiles.

What can I use the app for?

Use TraceMyTrack to your convenience when you take a walk or when you do jogging, on a biking trip, when you go for a hike or when you drive. You can easily adjust your battery options and your recording profile according to the time you will spend without battery charger. That way, you can avoid the low battery issue.

Track speed coloring - What do the colors mean?

TraceMyTrack is programmed to color your tracks/subtracks depending on your speed. As such, when the speed is 0 or up to 30km/h, the color will be dark red. When the speed is approximately 30km-60km/h, the track/subtrack will go into a lighter red hue. Between 60km-90km/h, the track/subtrack will get magenta hues. As the speed grows, the track will become purple - for the interval 90km - 120km/h - and above this speed, it will get darker hues of blue. Starting with 150km/h and up, the track/subtrack will color into an increasingly lighter blue.

What are the normal point statistics?

A normal point will always display statistics such as Time and date, Speed, Time from start, Distance from start, Altitude, Height change from start, Subtrack name and Position Coordinates. You can access these statistics by selecting the targeted normal point on the map.

What are the standing point statistics?

A standing point will always display statistic data such as: Arrival time, Departure time, Time from start, Distance from start, Altitude, Height change from start, Subtrack name, Position coordinates. You can access these statistics also by selecting the targeted standing point on the map.

Where are all my tracks stored?

You can find all your tracks under the Main Menu option My Tracks.

How do I delete a point?

In order to delete a point, select it first and tap on the scissors icon on the navigation wheel. A multiple choice dialogue will give you the option to delete the point. Caution! Once you have deleted it, you can’t undo the action.

Why does a new subtrack start when I stay longer in a standing point?

One of the TraceMyTrack features is the option to start a new subtrack if a person stays longer than a certain amount of time in a place. You can turn this feature off or adjust the amount of time in your app settings, under Recording Options.

How can I save battery power with TraceMyTrack?

All you have to do is choose one of the battery profiles that is most convenient to you. Tap on the Battery Profiles menu button to reveal the five battery profile options indexed from 1 to 5, from highest accuracy (high battery consumption) to lowest accuracy recording (low battery consumption) and choose the profile that best suits the type of activity you are undertaking.

Why does recording stop when battery is low?

TraceMyTrack stops recording your tracks the moment it detects a low-power battery. You can choose the battery level under which TraceMyTrack should stop recording in the Settings menu.

How do I export a track?

Exporting and importing a track is only possible if you have upgraded to TraceMyTrack PRO. Go to Main Menu and select the option Export track. Choose from the pop-over window the format option TraceMyTrack. A mailing window will appear and you can add the email address in the first field. The track is attached to the email and you can send it to your friends.

How do I use TraceMyTrack?
How do I record a track?

To start recording a track, simply press the New Recording button and the recording starts.

How do I stop recording?

To stop the recording, simply press the stop button. The track will be saved in your Track list, which you can access in the Main Menu under My Tracks.

How do I resume recording?

If you wish to resume an existing recording of a track, press the Resume Button in the Track Recording menu.

How does TraceMyTrack auto assign photos to my tracks?

Whenever you are on a trip you can leave TraceMyTrack in the background to do its job and record your journey, so that you can focus on taking photos and enjoying the scenery without concerning yourself to manually adding the photos to your track. When you bring TraceMyTrack to foreground, the app will automatically assign the photos you took while it was in background, to the correct locations where they were captured. To activate this feature go to Main Menu, Settings, “Auto assign new photos”. (This feature is only available for TraceMyTrack Pro).

How do I delete a track?

To delete a track, go to the My Tracks list in the Main Menu. Tap longer on the track thumbnail you wish to delete and click on the Delete (x) icon that appears on the left corner of the track thumbnail. A dialogue box will allow you to Delete the track.

Where can I see my track statistics?

The main screen of the app will display by default the first two statistics panels for each track. If you wish to see more statistics, toggle down the lower panel on the screen.

How do I manually copy and send the database from iTunes to TMT Support?

Before we start you will need the following:
- the device where TraceMyTrack is installed
- internet connection
- a computer with iTunes installed
- a data transfer cable (charging cable)

1. Connect the device to iTunes -> select the device, then:
1.a. Select the “Apps” tab
1.b. Scroll down by dragging the rightmost scroll bar, until you reach “File Sharing” title
1.c. in “Apps" list select “TraceMyTrack” and from the right side, copy the folder “logs” and the file “MyTrack2.sqlite” to the computer. If you have both TraceMyTrack Pro and TraceMyTrack Lite installed on the device, then in the app list you will have two identical “TraceMyTrack” apps, and since you can’t know for sure which is the Lite version just copy the Logs and MyTrack2.sqlite from both of them on the computer.

2. Now you need to send us the files you copied to the computer (“MyTrack2.sqlite” file and the “logs” folder), via e-mail (you will probably need to compress the logs folder, before attaching it to the mail).

Importing and Exporting Tracks
How do I import a track?

When someone sends you an exported track, you can import it to your device by tapping on the attachment icon and by choosing the TraceMyTrack app icon from the app selection window. TraceMyTrack app will open and a dialogue window will ask you if you want to import the track and will also give you the name of the track that you are about to import. You can choose to import it or to cancel the action. Once the track has been imported, you can find it in the Main Menu, under the My Tracks item.

Where can I see all my imported tracks?

To view all your imported tracks go to Main Menu, “My Tracks” and tap on the import icon on the top right corner.

What is the TraceMyTrack export/import format?

Besides .gpx, .kml, .kmz, .csv export and import formats, one new format is available: TraceMyTrack. It was specifically created for users of TraceMyTrack to be able to export tracks and import them onto another iOS device. Tracks can therefore be shared with anybody who has an iOS device and TraceMyTrack PRO installed on it.

Point Information Menu
How do I add a photo to a point?

In order to add a photo to a point, tap on the point on the map that you need to attach the photo to and choose the Add Photo icon from the row of point information icons. A pop-up menu will allow you to either Take a photo or Add photos from library. As soon as you have taken a photo or added one or more from the library, it/they will show up in the photo field in the point details.

How do I delete a photo from a point?

If you wish to delete a photo from a point, you need to first select the targeted point on the map/track. The point details will be activated in the lower half or the screen, while the photo field will show at the top of the point details. Tap long on the photo you wish to delete. An x button will show up in the lower right corner of the photo. Tap on the x button and the photo will be deleted.

How do I add tags to a point?

If you want to add tags to a point, first you need to select the targeted point. Choose the Add Tags icon from the row of point information icons. A pop-up list of tags will show up and you may choose, one by one, the tags that you are interested in. If you wish to add a new tag, tap on the + button at the top right corner of the pop-up window and type in the new tag within the pop-up New Tag window.

How do I delete tags from a point?

If you wish to delete tags from a point, whether you are in the preview or the full-view edit point mode, hold a long tap on the tag field and an x button will show up in the top right corner of each tag. Delete the targeted tags and exit the edit state by tapping on the tick icon on the left side of the field.

How do I add description to a point?

If you want to add description to a point, first you need to select the targeted point. If you are in the preview mode, by tapping on the Add description icon in the edit point icons at the top of the edit point details, you trigger a pop-up window that allows you to type in the desired description. Tap Ok and the description will appear in the description field of the edit point details. In the full-view mode, you can add a description by typing it directly in the Add description field.

How do I delete the description from a point?

If you wish to delete description from a point, whether you are in the preview or the full-view edit point mode, hold a long tap on the description field and an x button will show up in the lower right corner of the field. By tapping on the x button, the description will be completely erased.

How do I add an address to a point?

If you want to add an address to a point on the map, first you need to select the targeted point. Choose the Add Address icon from the row of point information icons. A full-view list of addresses will show up and you may choose the address you need to add. If you can't find the address in the list of displayed addresses, tap on Get address for this location at the top of the address list. The address will be displayed in the address field, within the edit point details.

How do I delete an address from a point?

If you wish to delete address from a point, whether you are in the preview or the full-view edit point mode, hold a long tap on the address field and an x button will show up in the lower right corner of the field. By tapping on the x button, the address will be completely erased.

Where can I have an overview of all my tags?

In the Main Menu, you have the option Edit Tags, which opens a list of all your used tags on all your tracks. You can add new tags or delete existing tags by either tapping on the + icon in the left lower corner or the Edit button in the lower right corner, respectively.

What is the edit point preview/full-view?

Once you select a point on the map, the edit point details will automatically open up in the preview state. The preview state will always prioritise photos and statistics for a point, but if the former are missing, tags, description and address details will be prioritised. You can swipe open the preview details into full-view state and enjoy all the point information details existent on that point (photos, tags, description, address, statistics), and you can also choose to delete a point or just the point information, by tapping the Delete Point action button.

Favorite Points
What is a favorite point?

A favorite point is any point on the track that was either favorited while the track was active, or was marked favorite after the track recording finished. Any point on the track can become favorite after an image, a tag, a description or an address was added to it and can be un-favorited if all point details are erased. A favorite point will be star-shaped and will take the colors and the attributes of the point it previously was.

How do I add a favorite point to my currently recording track?

When you are recording a track and you suddenly find a great spot that you want to immediately mark as favorite, reach for the Add Favorite menu at the lower left corner of the map, marked with an icon of a star and a plus. By tapping on this icon, a menu will pop-up and will allow you to mark the point as favorite - all you need to do is tap on the icon with the star at the top of the pop-up menu. This action will not only add a new point to your track, but it will also mark it as favorite.

What are the info bubbles and how do I activate them?

The info bubbles are designed to populate your track with more information about your points (photos, descriptions, tags) and to give you a general view of the point details attached to them. They can be activated from the Main Menu, under Track Options, by switching on the Show info bubbles option.

How do i deactivate the info bubbles?

In order to stop seeing the info bubbles on your map, you need to go to Main Menu and switch off the Show info bubbles option.

How do I activate the photo preview on the map for my tracks?

If you want to have a photo preview on the points of your tracks, you need to go to Main Menu, under Track Options and switch on the Show info bubbles. By doing so, you also activate the Preview photos on map option, which also needs to be switched on.

How do I deactivate the photo preview on the map for my tracks?

If you want to deactivate the photo preview on the map, you need to go to the Main Menu and, under Track Options, switch off the option: Preview photos on map.

What is the number in the top right corner of the info bubbles and how does it work?

The number at the top right corner of the bubble is called counter and specifies the number of details a point has attached to it. For example, if a point has two photos and four tags attached to it, and if the option Photo preview on map is switched on, the counter will show number +2. The counter will always start "counting" as soon as the point has more than one photo and more than three tags. It will also count the address, if the point has address attached to it. If the option Photo preview on map is switched off, the counter will take into consideration every photo attached to the point and will add to the number. In the example above, the counter will show +3 this time, because it will also take into consideration the photo that is not shown in the preview.

Story Cards
How do I share my track on social media?

Go to the Main Menu and tap the 'Share track as story card' option. Follow the steps in the Share story section and add the address, statistics and card format you wish to share. Choose the way you wish to share your card after tapping the Share Story Card button.

Contact Us

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Corandus GmbH
Gabriel Max Straße 27
81545 München
Tel: +49 89 45248690
Fax: +49 3212 1233272
E-mail: info@corandus.com
CEO: Horatiu Sava
Contact Person: Horatiu Sava

 

Commercial Register: Amtsgericht München
HRB 193968
VAT ID-no.: DE 279064847